Documents for appointing a forwarding agent

For a company,
1) Appointment letter from the consignee/shipper with preferable director's signature and company letterhead
2) An original letter from the forwarding agent
3) ROC
4) IC
5) Form 9 (Borang 9)
6) Form1 13 (Borang 13) - only for changes in company name

For personal effect,
1) Appointment letter from the consignee/shipper with signature with no letterhead
2) An original letter from the forwarding agent
3) IC

Generally, companies could only have the maximum of 3 appointed forwarding agent. If you request to change one of the forwarding agents, an extra cancellation letter (Surat Pembatalan) is required.